Contact information
At Hampton Row, we are here to help with product enquiries, existing orders, delivery questions and general customer support.
Contact Our Team
We aim to respond to email enquiries within 24 hours during our normal working days.
Responses may take slightly longer during busy periods, weekends and bank holidays.
Existing Orders
When contacting us about an existing order, please include:
- Your full name
- Your order number
- The email address used to place the order
- A brief description of your enquiry
Providing this information will help our team locate your order and respond more quickly.
Delivery, Damage or Return Enquiries
For questions relating to delivery, returns, missing items, damage or a product fault, please include photographs and any relevant supporting information where possible.
Damage or delivery concerns should be reported as soon as reasonably possible in accordance with our Shipping & Delivery Policy and Purchase & Returns Policy.
Business Information
Hampton Row is operated by:
Hampton Row Ltd
11 The Grove
Knutsford
WA16 8XP
United Kingdom
Email: enquiries@hamptonrow.store